Orders are being processed from Monday through Saturday. Sunday's orders will be processed in next Monday. We would get you notified if there is any issue occurring in your order. Please keep an eye on your Email.

🚚FREE SHIPPING for orders over 220 AUD, for orders below 220 AUD, we charge 22 AUD for shipping to AU.

For rush orders below 220AUD, we charge 37 AUD for shipping to AU.

For rush orders over 220AUD, we charge 15 AUD for shipping to AU.

Note: The Delivery time includes the production time and the shipping time.

🖨️Production Time:

    The production time of Printed Backdrops takes about 3-5 days.

    The production time of Rubber Floor Mats takes about 7-10 days.

    The production time of Hand Painted Backdrops takes about 15-30 days.

    The production time of Collapsible Background takes about 7-15 days.

    The production time of other items takes about 3-5 days.

      🚚Shipping Time (Usually, we use TNT, Aramex and DHL. If you want other carrier, please leave us a note in the comment.)

      Australia: 12-17 business days (Remote area address takes about 3 weeks)

      About Taxes:

      We choose package tax express in European countries, so you don't usually have to pay it. The tariffs in Canada, Mexico, India, and Brazil is usual, and specific tariffs are regulated by the price of goods. We will try to ensure the interests of our customers.

      Please note, it's your own responsibility to find out about the import tax situation in your country.

      If have any other questions, please contact us.

      Email: support@katebackdrop.com.au