FAQ

Click on this link to find the Lucky Bag and add it to your cart. Then, use the code LUCKY at checkout and you're set! Important: Make sure to buy the lucky bag SEPARATELY from any other items in your cart.

If you have other items in your cart and you're not sure what to do with them, no worries! You can temporarily move them aside by clicking the 'Save for Later' button located under the quantity box in your cart. After you've successfully purchased your Lucky Bag, you can easily restore these items. Just scroll to the bottom of your cart and click 'Move to Cart' next to the items you've saved for later.

Or, if you prefer, simply complete your other purchases first and then come back to buy the lucky bag.

Yes, but with a catch! We offer three different kinds of lucky bags: A$14.9, A$29.9, and A$34.9. You can buy one of each type, but you can't double up on the same kind.

So, for example, you can buy one A$14.9 lucky bag, one A$29.9 lucky bag, and one A$34.9 lucky bag, but you can't buy two A$14.9 lucky bags.

Each price point offers a different backdrop size and a specific number are available.

The A$14.9 bag includes a random 7x5ft backdrop.

The A$29.9 bag contains a random 10x6.5ft backdrop.

The A$34.9 bag features a random 8x8ft backdrop.

Please note: Lucky bags are final sale and not eligible for return or refund.

Absolutely! Each lightning deal will feature unique, non-repeating products. Feel free to join all three deals.

Plus, we'll display these items along with their original prices in our Lightning Deal Collection ahead of time. That way, you can add your favorites to your cart in advance and be ready to go when the deal kicks off!

Step 1: Place an order between Oct.15 and Oct.17 (just note that lucky bag orders aren't eligible).

Step 2: Head over to our Facebook VIP Group and share your order using the hashtag #KateDayOrder.

Step 3: Keep an eye out on Oct.19, when we'll announce three lucky winner in the group.